Privacy Policy
Effective Date: 4/15/2025
1. Information We Collect
We may collect the following types of personal information when you interact with us:
– Contact Information: Name, phone number, email address, and home address when you submit a form, book a service, or communicate with us.
– Service Information: Details about your home (e.g., size, type of cleaning requested), service preferences, and communication notes.
– Payment Information: Billing information processed securely through our third-party payment processors. We do not store your full payment card information.
– Usage Data: Information about how you interact with our website, such as IP address, browser type, and access times, collected via cookies or analytics tools.
2. How We Use Your Information
We use your information to:
– Provide and schedule cleaning services
– Process payments and send confirmations
– Communicate about appointments, changes, and reminders
– Improve our website and service offerings
– Respond to customer inquiries and feedback
– Send occasional promotions, service updates, or satisfaction surveys (you can opt out anytime)
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We only share your information with:
– Trusted service providers who help us operate our business (e.g., scheduling platforms, payment processors)
– Legal authorities if required by law, subpoena, or court order
– Third-party analytics tools to help us understand website usage and improve user experience
4. Your Data Rights
You have the right to:
– Access the personal data we hold about you
– Request corrections to your data
– Request deletion of your data (unless we are legally required to retain it)
– Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
5. Data Security
We implement reasonable security measures to protect your information. However, no data transmission or storage system can be guaranteed 100% secure. We encourage you to use caution when submitting personal information online.
6. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or policies of these sites. Please review their privacy policies before submitting any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
RM Cleaning Solutions, LLC
Phone: (480) 526-4703
Website: https://www.rmcleaningsolutionsllc.com
Contact Form: https://rmcleaningsolutionsllc.com/contact/